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Privacy Policy

Privacy Policy for Emiratron

Effective Date: December 16, 2024

1. Introduction

Emiratron (“we,” “us,” or “our”) is a marketing agency operating under Ashref International, a business registered in Sharjah, UAE. We are committed to protecting the privacy of our clients, website visitors, and other individuals we interact with. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of the UAE, particularly those of Dubai and Sharjah.  

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, WhatsApp number, company name, website URL.  
  • Inquiry Information: Information you provide in messages through our contact form or other channels.
  • Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and information collected through cookies and similar technologies.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Responding to Inquiries: To provide information about our services, answer questions, and address your concerns.
  • Providing Services: To deliver the marketing services requested by our clients.
  • Improving Our Services: To analyze website usage data and improve the functionality and content of our website.
  • Marketing Communications: To send you newsletters, updates, and promotional materials, with your consent.
  • Legal Compliance: To comply with applicable laws and regulations in Dubai, Sharjah, and the broader UAE.

4. Legal Basis for Processing

We process your personal information in compliance with UAE law, including:

  • Contractual Necessity: To fulfill our contractual obligations to our clients.
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services and marketing our business, as long as these interests do not override your fundamental rights and freedoms.
  • Consent: When you provide your consent to receive marketing communications or for other specific purposes.
  • Legal Obligations: To comply with legal obligations in the UAE (e.g., data retention laws, requests from authorities).

5. Disclosure of Your Information

We may disclose your personal information to the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as website hosting, data analytics, and email marketing, provided they adhere to confidentiality obligations and UAE data protection standards.  
  • Legal Authorities: We may disclose your information to legal authorities in the UAE if required by law or legal process.
  • Business Transfers: We may disclose your information in connection with a merger, acquisition, or sale of our assets, ensuring the recipient is bound by similar data protection obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, in line with UAE cybersecurity best practices.  

7. Your Rights

UAE law grants you certain rights regarding your personal information, including:

  • Right of Access: You have the right to request access to your personal information that we hold.  
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
  • Right to Deletion: You have the right to request deletion of your personal information, subject to certain exceptions under UAE law (e.g., legal retention requirements).  
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances (e.g., direct marketing).

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Emiratron, Single Business Tower, 30th Floor Sheikh Zayed Road, Business Bay, Dubai Email: [email protected] Phone: +971 52 753 2626

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in UAE law or our data processing practices. Any changes will be posted on our website.

10. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, specifically those applicable in Dubai and Sharjah.